One of the great mysteries from my 35 years of working life is why workers who “everyone knows” is trouble not only keep their jobs, but sometimes get promoted. Their bad behavior is talked about all the time by line workers and other managers, yet they stay employed. I wrote years ago about one answer. …
Tag: quality
Was Original Kanban “Agile?”
In a recent social media discussion, someone stated that the founder of Kanban would not consider it “agile.” I don’t doubt that, and I know some Agilists say Kanban was/is only Lean and not agile. My belief that Kanban is an agile method is based on the way it is taught for use in offices …
Familiar Lessons from an Earlier Agile Forum
More than a dozen managers get together to discuss what isn’t working in their industry, especially given rapid market and technology changes they all face, and come out with a set of principles around responding quickly to those changes. No, I’m not talking about the Agile Manifesto of 2001. This was the “Agile Manufacturing Enterprise …
The Book that Tempts Me to Quit Coaching
As an experiment, make yourself read through the next paragraph without responding in your head. Just absorb it. Imagine a working world where line managers have 50 to 70 direct reports, made manageable because the teams are self-directing and include all functions needed to complete the work. Team members handle their own quality control, maintenance, …
Customer Satisfaction Beats the Market
A utility meter company I was coaching, part of a large multinational, delayed a customer delivery by a week so it would not book more profits than it had predicted for that quarter. They feared it would hurt their stock prices. Numerous studies have shown that long-term revenues are the primary driver of stock value. …
DevOps was Born of Bad Agile
Nathan Harvey, a Cloud Developer Advocate at Google, is at the forefront of the DevOps movement. What is DevOps, you ask? AH-HAH!! Exactly. That is part of the reason I went to hear him speak, because the definitions I had been hearing did not make sense to me. They all just sounded like what Agile …