Corporate social responsibility isn’t just good for people and the planet: CSR helps shareholders, too, according to a direct comparison of similar companies. Researchers at the Harvard and London business schools carefully paired 90 companies that followed CSR practices with 90 similar firms that did not. For example, their journal article says, “the two groups …
Tag: stocks
Customer Satisfaction Beats the Market
A utility meter company I was coaching, part of a large multinational, delayed a customer delivery by a week so it would not book more profits than it had predicted for that quarter. They feared it would hurt their stock prices. Numerous studies have shown that long-term revenues are the primary driver of stock value. …